Outage in Optimizely

Search & Navigation Incident - North Europe - EMEADEV01

Resolved Major
July 03, 2025 - Started about 17 hours ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating a recurring event that is impacting the availability on the Search & Navigation (FIND) service in the North Europe region, EMEADEV01. A subset of clients may experience high latency or 5xx-errors. We will post additional updates as information is available.
Components affected
Optimizely North Europe
Latest Updates ( sorted recent to last )
RESOLVED about 12 hours ago - at 07/03/2025 08:54PM

This incident has been resolved as the service has been healthy and stable

MONITORING about 16 hours ago - at 07/03/2025 04:42PM

A fix has been implemented and service has been restored. We will continue to monitor the health to ensure proper stability

INVESTIGATING about 17 hours ago - at 07/03/2025 04:15PM

We are currently investigating a recurring event that is impacting the availability on the Search & Navigation (FIND) service in the North Europe region, EMEADEV01.

A subset of clients may experience high latency or 5xx-errors.

We will post additional updates as information is available.

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