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This incident has been resolved. The service continues to function normally from the time the fix was implemented.
A solution has been released and we're currently monitoring the results. We're hopeful that renditions should now generate without any significant delays. If the situation changes, then we will provide a new update. We sincerely apologize for the inconvenience!
We are investigating an issue that involves delays around rendition generation for assets in the Library for a segment of customers. We will post additional updates once we obtain more information. Thank you for your patience!
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