Outage in Optimizely
Delays encountered with rendition generation in the Library (CMP)
Resolved MajorIncident Report
We are investigating an issue that involves delays around rendition generation for assets in the Library for a segment of customers. We will post additional updates once we obtain more information. Thank you for your patience!
Components affected
Optimizely Library
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 08/27/2025 07:59AM
This incident has been resolved. The service continues to function normally from the time the fix was implemented.
MONITORING
about 2 months ago - at 08/26/2025 06:32PM
A solution has been released and we're currently monitoring the results. We're hopeful that renditions should now generate without any significant delays. If the situation changes, then we will provide a new update. We sincerely apologize for the inconvenience!
INVESTIGATING
about 2 months ago - at 08/26/2025 04:15PM
We are investigating an issue that involves delays around rendition generation for assets in the Library for a segment of customers. We will post additional updates once we obtain more information. Thank you for your patience!
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