Outage in Optimizely

Intermittent ODP authentication issues

Resolved Minor
August 27, 2025 - Started about 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

We have received reports of some customers receiving a 502 Bad Gateway error when logging into ODP
Components affected
Optimizely ODP Application Optimizely ODP Application Optimizely ODP Application

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/27/2025 08:09PM

This incident has been resolved.

MONITORING about 2 months ago - at 08/27/2025 07:35PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 08/27/2025 04:08PM

We have received reports of some customers receiving a 502 Bad Gateway error when logging into ODP

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