Outage in Optimizely

Optimizely Data Platform - Service Disruption

Resolved Major
September 25, 2025 - Started 23 days ago - Lasted about 5 hours
Official incident page

Incident Report

We are investigating reports of errors for some users in the NA region. We apologize for the inconvenience and appreciate your patience. More information to follow as we make progress.

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Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 09/26/2025 02:17AM

This incident has been resolved.

MONITORING 23 days ago - at 09/25/2025 09:37PM

A temporary fix has been implemented on the affected systems, allowing ODP services to return to normal performance. We do not anticipate any further impact at this time, and will continue to monitor while teams work to develop and implement additional solutions.

INVESTIGATING 23 days ago - at 09/25/2025 08:59PM

We are investigating reports of errors for some users in the NA region. We apologize for the inconvenience and appreciate your patience. More information to follow as we make progress.

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