Outage in Optimizely

Optimizely Data Platform - Campaigns Outage - NA Region

Resolved Major
September 26, 2025 - Started 13 days ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently experiencing an outage affecting our campaign services, which began at 20:00 UTC on 25 September. Our team is actively working to resolve the issue and restore normal operations as quickly as possible. We appreciate your patience and will provide updates as we make progress.
Components affected
Optimizely Campaigns
Latest Updates ( sorted recent to last )
MONITORING 13 days ago - at 09/26/2025 10:40AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 13 days ago - at 09/26/2025 09:25AM

We are currently experiencing an outage affecting our campaign services, which began at 20:00 UTC on 25 September.
Our team is actively working to resolve the issue and restore normal operations as quickly as possible. We appreciate your patience and will provide updates as we make progress.

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