Outage in Optimizely

Search & Navigation Incident - Intermittent failed request for EMEA25

Resolved Minor

October 02, 2025 - Started 7 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the EU region, [EMEA25]. A subset of clients will be experiencing high latency or failed requests. We will post additional updates hourly or when we have information available. Thank you for your patience.

Components affected

Optimizely North Europe

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 10/02/2025 05:53PM

This issue has been confirmed resolved.

MONITORING 7 months ago - at 10/02/2025 04:44PM

Search & Navigation (FIND) EMEA25 Cluster health has stabilized. We will continue to monitor to ensure continued stability, but services are fully restored at this time.

INVESTIGATING 7 months ago - at 10/02/2025 04:21PM

We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the EU region, [EMEA25]. A subset of clients will be experiencing high latency or failed requests.

We will post additional updates hourly or when we have information available. Thank you for your patience.

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