Outage in Optimizely
Intermittent Availability with Cloud license portal
Resolved MinorIncident Report
We are currently investigating an availability issue with Cloud license portal. It can result in CMS backend license check failure and longer DXP provisioning.
We will post additional updates when we have information available.
Thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 10/23/2025 08:19AM
This incident has been resolved.
MONITORING
3 days ago - at 10/23/2025 07:36AM
A workaround has been implemented and we are monitoring the results.
INVESTIGATING
3 days ago - at 10/23/2025 06:47AM
We are currently investigating an availability issue with Cloud license portal. It can result in CMS backend license check failure and longer DXP provisioning.
We will post additional updates when we have information available.
Thank you for your patience.
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