Outage in Optimizely
Optimizely Data Platform - EMEA Region
Resolved MajorIncident Report
We are investigating the degraded performance of the data processing and issues when using the List API, Profiles API, and GraphQL API.
Components affected
Optimizely Data Ingestion and ProcessingNeed to monitor Optimizely outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 5 hours ago - at 11/06/2025 06:49PM
This incident has been resolved.
MONITORING
about 6 hours ago - at 11/06/2025 05:52PM
Data processing and ODP APIs are operational.
MONITORING
about 8 hours ago - at 11/06/2025 04:08PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 9 hours ago - at 11/06/2025 02:22PM
We are continuing to work with our vendor to resolve the issue with one of the underlying data storage systems.
IDENTIFIED
about 13 hours ago - at 11/06/2025 10:52AM
We are working with our vendor to resolve the issue with one of underlying data storages.
INVESTIGATING
about 13 hours ago - at 11/06/2025 10:30AM
We are investigating the degraded performance of the data processing and issues when using the List API, Profiles API, and GraphQL API.
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