Outage in Optimizely

Performance issue with CMS Saas in all regions

Resolved Minor

November 20, 2025 - Started 4 months ago - Lasted 4 days
Official incident page

Incident Report

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 11/24/2025 09:18AM

This incident has been resolved.

MONITORING 4 months ago - at 11/21/2025 09:21PM

We are continuing to monitor the health of the service

MONITORING 4 months ago - at 11/21/2025 02:54PM

We still continuing to monitor for any further issues. If the situation changes we will provide a new update. Thank you for your patience!

MONITORING 4 months ago - at 11/21/2025 11:50AM

We are continuing to monitor for any further issues. Thank you for your patience!

MONITORING 4 months ago - at 11/21/2025 10:00AM

We still continuing to monitor for any further issues. If the situation changes we will provide a new update.

MONITORING 4 months ago - at 11/21/2025 06:41AM

We are continuing to monitor for any further issues. If the situation changes we will provide a new update.

MONITORING 4 months ago - at 11/20/2025 05:19PM

A fix has been implemented and the issue has been mitigated. We will continue to monitor the health of the service.

IDENTIFIED 4 months ago - at 11/20/2025 03:28PM

We are continuing to work on a fix for this issue. Thank you for your patience!

IDENTIFIED 4 months ago - at 11/20/2025 02:41PM

The issue has been identified and Engineering team is working on mitigation actions.

INVESTIGATING 4 months ago - at 11/20/2025 01:41PM

We are currently investigating this issue.

Latest Optimizely outages

DXP Sweden Central - Partial availability issue - 9 days ago

Search and Navigation US West - Unstable service performance - 10 days ago

Increased error rate when updated Shared or Variation Code with long custom code solutions - 11 days ago

Asset Visibility Issues in CMP DAM - about 1 month ago

Optimizely Graph - One of our EMEA production clusters have intermittent availability issues - about 1 month ago

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