Outage in Optimizely

Cloudflare experiences global Dashboard and Cloudflare API service issues affecting Optimizely services

Resolved Major

December 05, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

Cloudflare experiences global Dashboard and Cloudflare API service issues affecting Optimizely services. Further detail will be provided as more information becomes available.

Components affected

Optimizely Singapore Optimizely Norway East Optimizely Canada East Optimizely Sweden Central Optimizely US East Optimizely Australia East Optimizely Support Portal Optimizely UK South Optimizely US West Optimizely North Europe

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 12/05/2025 09:50AM

Optimizely’s monitoring confirm continuous service health since 09:12 (UTC). Incident Resolved.

MONITORING 3 months ago - at 12/05/2025 09:29AM

Cloudflare Resolved their incident. We continue close monitoring of Optimizely service health.

MONITORING 3 months ago - at 12/05/2025 09:14AM

A fix has been implemented by Cloudflare. We are monitoring the results.

INVESTIGATING 3 months ago - at 12/05/2025 09:05AM

Cloudflare experiences global Dashboard and Cloudflare API service issues affecting Optimizely services. Further detail will be provided as more information becomes available.

Latest Optimizely outages

Increased error rate when updated Shared or Variation Code with long custom code solutions - about 7 hours ago

Asset Visibility Issues in CMP DAM - 25 days ago

Optimizely Graph - One of our EMEA production clusters have intermittent availability issues - 25 days ago

Search & Navigation Incident - Intermittent failed request for US East cluster - 29 days ago

CMP: Task Creation And Accessibility Failure - about 1 month ago

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