Outage in Optimizely

CMP Library: Uploaded assets hidden following a page refresh

Resolved Minor

December 11, 2025 - Started 3 months ago - Lasted about 20 hours
Official incident page

Incident Report

Our team is currently investigating an issue impacting the visibility of uploaded assets in the CMP DAM. We are actively working to restore full service as quickly and safely as possible. Additional updates will be shared here as soon as they become available. Thank you for your patience and understanding.

Components affected

Optimizely Library

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 12/12/2025 12:57PM

Our team has completed a thorough investigation and did not find any ongoing issues. The service functionality is confirmed healthy and operating normally. Thank you for your patience while we worked through this. This incident is now resolved.

INVESTIGATING 3 months ago - at 12/11/2025 05:11PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 12/11/2025 05:10PM

Our team is currently investigating an issue impacting the visibility of uploaded assets in the CMP DAM.

We are actively working to restore full service as quickly and safely as possible. Additional updates will be shared here as soon as they become available.

Thank you for your patience and understanding.

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