Outage in Optimizely
Optimizely Data Platform - Degraded data processing in EMEA region
Minor
December 16, 2025 - Started about 14 hours ago
Official incident page
Official incident page
Incident Report
We are observing data processing lag in the EU region.
Components affected
Optimizely ODP Application Optimizely Data Ingestion and Processing Optimizely Core App ExperiencesNeed to monitor Optimizely outages?
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Latest Updates ( sorted recent to last )
MONITORING
about 5 hours ago - at 12/16/2025 02:38PM
Our vendor has implemented a solution to address the problem, and we are seeing significant improvements as they work through the resolution steps. We will continue to monitor the system closely.
IDENTIFIED
about 8 hours ago - at 12/16/2025 11:27AM
One of your vendors is experiencing issues with data ingestion and querying. The vendor is working on resolving the problem.
INVESTIGATING
about 8 hours ago - at 12/16/2025 11:20AM
We are observing data processing lag in the EU region.
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