Outage in Optimizely

Optimizely Data Platform - Degraded data processing in EMEA region

Minor
December 16, 2025 - Started about 14 hours ago
Official incident page

Incident Report

We are observing data processing lag in the EU region.

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Latest Updates ( sorted recent to last )
MONITORING about 5 hours ago - at 12/16/2025 02:38PM

Our vendor has implemented a solution to address the problem, and we are seeing significant improvements as they work through the resolution steps. We will continue to monitor the system closely.

IDENTIFIED about 8 hours ago - at 12/16/2025 11:27AM

One of your vendors is experiencing issues with data ingestion and querying. The vendor is working on resolving the problem.

INVESTIGATING about 8 hours ago - at 12/16/2025 11:20AM

We are observing data processing lag in the EU region.

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