Outage in Optimizely
DXP Sweden Central - Partial availability issue
Resolved MinorIncident Report
Summary AI Generated
Optimizely's DXP service in Sweden Central experienced a partial availability issue caused by a third-party supplier problem, affecting one customer who experienced intermittent site responses. The third-party supplier worked to restore service stability while Optimizely monitored the situation closely. The incident was resolved after 2.2 hours with confirmed service stability.
We are currently investigating a potential issue that may be impacting DXP service. This appears to be related to an event experienced by one of our third-party suppliers. We are in close contact with their team and working diligently to understand the scope and impact of this situation. Currently one customer is identified as impacted.
We will provide updates as soon as more information becomes available. Thank you for your patience and understanding.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
32 minutes ago - at 03/05/2026 12:29PM
This incident has been resolved. The stability of the service has been monitored and confirmed stable.
MONITORING
about 1 hour ago - at 03/05/2026 12:02PM
Our third-party supplier are working on restoring service stability for their affected customers. We verified that impacted Optimizely customer site(s) responds intermittently since around 15 minutes. We are continuing to monitor closely.
INVESTIGATING
about 1 hour ago - at 03/05/2026 11:37AM
We are continuing to investigate the issue. Currently one customer is identified as impacted. We will provide updates as soon as more information becomes available. Thank you for your patience and understanding!
INVESTIGATING
about 3 hours ago - at 03/05/2026 10:23AM
We are currently investigating a potential issue that may be impacting DXP service. This appears to be related to an event experienced by one of our third-party suppliers. We are in close contact with their team and working diligently to understand the scope and impact of this situation. Currently one customer is identified as impacted.
We will provide updates as soon as more information becomes available. Thank you for your patience and understanding.
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