Outage in Optimizely
CMP: Modules are inaccessible
Resolved MajorIncident Report
Summary AI Generated
Optimizely's Content Marketing Platform experienced a major incident where multiple core modules (Plan, Requests, Library/DAM, Open API, and Analytics) became completely inaccessible to customers. The outage lasted 7.6 hours before engineering teams implemented a fix and monitored the system to ensure stability. The incident was fully resolved with all affected modules restored to normal operation.
We are currently investigating an incident affecting multiple modules within the Optimizely Content Marketing Platform (CMP).
The following modules are currently inaccessible to customers:
- Plan
- Requests
- Library / DAM
Our Engineering team is actively working on a resolution. We will provide a further update as soon as more information is available.
Components affected
Optimizely Library Optimizely Plan Optimizely Requests Optimizely Open API Optimizely AnalyticsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 06/10/2026 07:20PM
This incident has been resolved.
MONITORING
8 days ago - at 06/10/2026 12:31PM
A fix has been implemented and we're currently monitoring the situation.
INVESTIGATING
8 days ago - at 06/10/2026 11:49AM
We are currently investigating an incident affecting multiple modules within the Optimizely Content Marketing Platform (CMP).
The following modules are currently inaccessible to customers:
- Plan
- Requests
- Library / DAM
Our Engineering team is actively working on a resolution. We will provide a further update as soon as more information is available.
Latest Optimizely outages
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