Optimizely CMP experienced a task creation failure lasting approximately 4.9 hours, affecting AWS-hosted customers across the Library, Plan, Requests, and Open API components. Users were unable to create tasks within the platform during this period. A fix was implemented and the incident was fully resolved on June 17, 2026.
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The incident has been resolved.
A fix has been implemented and we're currently monitoring the situation.
We are currently investigating an issue affecting customers hosted on the AWS stack.
Customers are experiencing failures when attempting to create tasks within the Optimizely Content Marketing Platform (CMP).
Affected: Optimizely Content Marketing Platform (CMP) – Task Creation
Infrastructure: AWS-hosted customers only
Impact: Task creation failing
Our Engineering team is actively working on a solution. We will share more information on this incident soon.
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