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Outage in Optimizely

CMP: Task Creation Failure

Resolved Minor
June 17, 2026 - Started about 20 hours ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

Optimizely CMP experienced a task creation failure lasting approximately 4.9 hours, affecting AWS-hosted customers across the Library, Plan, Requests, and Open API components. Users were unable to create tasks within the platform during this period. A fix was implemented and the incident was fully resolved on June 17, 2026.

We are currently investigating an issue affecting customers hosted on the AWS stack. Customers are experiencing failures when attempting to create tasks within the Optimizely Content Marketing Platform (CMP). Affected: Optimizely Content Marketing Platform (CMP) – Task Creation Infrastructure: AWS-hosted customers only Impact: Task creation failing Our Engineering team is actively working on a solution. We will share more information on this incident soon.

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Latest Updates ( sorted recent to last )
RESOLVED about 15 hours ago - at 06/17/2026 11:40AM

The incident has been resolved.

MONITORING about 19 hours ago - at 06/17/2026 07:38AM

A fix has been implemented and we're currently monitoring the situation.

INVESTIGATING about 20 hours ago - at 06/17/2026 06:47AM

We are currently investigating an issue affecting customers hosted on the AWS stack.

Customers are experiencing failures when attempting to create tasks within the Optimizely Content Marketing Platform (CMP).

Affected: Optimizely Content Marketing Platform (CMP) – Task Creation
Infrastructure: AWS-hosted customers only
Impact: Task creation failing

Our Engineering team is actively working on a solution. We will share more information on this incident soon.

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