Outage in Optimizely
Netspring outage
Resolved MajorIncident Report
Summary AI Generated
Optimizely's Netspring service experienced a major outage lasting approximately 13.6 hours, impacting Netspring customers exclusively. The underlying cause was identified during the incident, and the team worked toward resolution after pinpointing the issue. Service was fully restored to normal operation by August 3, 2026.
We are currently investigating an issue affecting our Netspring service (Netspring customers only). We will continue to provide timely updates as they become available.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 08/03/2026 04:04PM
The issue affecting the Netspring service has been resolved, and service has been restored to normal operation.
IDENTIFIED
3 days ago - at 08/03/2026 02:11PM
We have identified the underlying cause of the issue affecting the Netspring service and are actively working toward resolution. We will continue to provide timely updates on our progress as they become available.
INVESTIGATING
3 days ago - at 08/03/2026 01:46PM
We are continuing to investigate the issue. Thank you for your patience!
INVESTIGATING
4 days ago - at 08/03/2026 02:30AM
We are currently investigating an issue affecting our Netspring service (Netspring customers only). We will continue to provide timely updates as they become available.
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