Outage in Optimizely
Performance degration for image delivering, tracking and online version
Resolved MinorIncident Report
Summary AI Generated
**Optimizely** experienced a **1.5-hour performance degradation** affecting image delivery, tracking request processing, and online versions of mailings. A mitigation was applied approximately 22 minutes after the issue began, restoring service availability while the investigation continued. The incident was fully resolved once the mitigation was confirmed unnecessary and removed, with systems returning to stable operation.
We are currently investigating an issue with degraded performance for image delivery, processing of tracking requests and delivery of online version.
Components affected
Optimizely Tracking Optimizely Hosting of images and files Optimizely Online versions of mailingsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 08/06/2026 04:28PM
Systems are running stable with the mitigation removed.
The incident has been resolved.
MONITORING
about 3 hours ago - at 08/06/2026 03:51PM
The performance problems didn't show up again. The mitigation is no longer needed and will be removed.
We are still monitoring.
IDENTIFIED
about 3 hours ago - at 08/06/2026 03:09PM
We have put a mitigation at place, so the mentioned services should be fully available again.
The problem started around 16:38 CEST.
Mitigation was activated at 17:00 CEST.
We are continuing to our investigation.
INVESTIGATING
about 3 hours ago - at 08/06/2026 03:04PM
We are currently investigating an issue with degraded performance for image delivery, processing of tracking requests and delivery of online version.
Latest Optimizely outages
Campaign: Degraded performance for sending emails - 2 days ago
Netspring outage - 4 days ago
CMP: Modules are not loading in the platform - 6 days ago
ODP and OCP Availability - 8 days ago
Login results in 429 error - 14 days ago
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