Outage in Optimizely
Campaign: Degraded performance for sending emails
Resolved MinorIncident Report
Summary AI Generated
Optimizely experienced degraded email dispatch performance lasting approximately 4.4 hours. The issue also impacted Online Versions between 17:30–18:00 CEST. A partial workaround was applied during investigation, the problem was fully resolved, and no further issues were observed.
We are currently investigating an issue with degraded performance for email dispatch.
Components affected
Optimizely E-mail dispatchTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 08/04/2026 05:32PM
No further problems have been observed.
MONITORING
2 days ago - at 08/04/2026 04:08PM
The problem has been resolved. Unfortunately the Online Versions were impacted between 17:30 and 18:00 CEST as well.
We are now monitoring the system.
INVESTIGATING
2 days ago - at 08/04/2026 01:27PM
The problem has been identified and a partial workaround has been applied.
We are still working on a full solution.
INVESTIGATING
2 days ago - at 08/04/2026 01:11PM
We are currently investigating an issue with degraded performance for email dispatch.
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