Outage in Ordergroove
Delay in Subscription Creation processing
Resolved MinorIncident Report
We have identified a delay in our subscription creation processing due to higher volume than usual. We are looking into this and scaling up our infrastructure in order to process subscriptions in the queue faster.
Components affected
Ordergroove Subscription CreationNeed to monitor Ordergroove outages?
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 07/12/2024 10:41PM
The incident has been resolved and the backlog has been entirely processed.
We apologize for the delay in processing subscription creations, we have identified multiple steps to prevent this incident from happening again and we will prioritize those items to prevent any reoccurrence.
IDENTIFIED
over 1 year ago - at 07/12/2024 03:17PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
over 1 year ago - at 07/12/2024 01:20PM
We have identified a delay in our subscription creation processing due to higher volume than usual. We are looking into this and scaling up our infrastructure in order to process subscriptions in the queue faster.
Latest Ordergroove outages
Intermittent performance degradation - 2 days ago
Order Reminder Events were missed on 9/15/2025 - about 2 months ago
The google cloud platform is experiencing issues - 5 months ago
Slight delay in Subscription Creation processing - over 1 year ago
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