Outage in Orum

Salesforce and Salesloft

Resolved Minor
August 29, 2025 - Started about 2 months ago - Lasted 10 days
Official incident page

Incident Report

Update on Salesforce ↔ Salesloft news, Orum is unaffected No action needed — Orum remains fully functional Dear Orum customer, You may have seen reports that due to a recent OAuth incident reported by Salesloft. In an abundance of caution, Salesforce has disconnected its integration with Salesloft. We want to reassure you that this does not affect Orum or your data. What’s unchanged Your Orum ↔ Salesloft integration continues to work as expected What you might notice If you use both Salesloft and Salesforce together, you may see errors related to Salesforce’s disabled connection with Salesloft. These errors stem from the Salesforce–Salesloft side, not Orum. If you need to adjust your workflow, Orum offers multiple integrations across all plans. Your dedicated CSM or our support team can help you set up another integration to ensure your team keeps running smoothly. We’re actively monitoring the situation and will share any meaningful updates. If you have questions or encounter issues, please reach out to support directly in the platform or your dedicated CSM and we’ll help quickly. Thank you for your partnership, The Orum Team Link to the SalesLoft wbsite announcement -- https://trust.salesloft.com/?uid=Drift%2FSalesforce+Security+Notification
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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/08/2025 07:43PM

This alert message which was published for customer knowledge has been removed

IDENTIFIED about 2 months ago - at 08/29/2025 09:22PM

Update on Salesforce ↔ Salesloft news, Orum is unaffected
No action needed — Orum remains fully functional

Dear Orum customer,
You may have seen reports that due to a recent OAuth incident reported by Salesloft. In an abundance of caution, Salesforce has disconnected its integration with Salesloft.
We want to reassure you that this does not affect Orum or your data.
What’s unchanged
Your Orum ↔ Salesloft integration continues to work as expected


What you might notice
If you use both Salesloft and Salesforce together, you may see errors related to Salesforce’s disabled connection with Salesloft. These errors stem from the Salesforce–Salesloft side, not Orum.


If you need to adjust your workflow, Orum offers multiple integrations across all plans. Your dedicated CSM or our support team can help you set up another integration to ensure your team keeps running smoothly.
We’re actively monitoring the situation and will share any meaningful updates. If you have questions or encounter issues, please reach out to support directly in the platform or your dedicated CSM and we’ll help quickly.

Thank you for your partnership,
The Orum Team

Link to the SalesLoft wbsite announcement -- https://trust.salesloft.com/?uid=Drift%2FSalesforce+Security+Notification

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