Outage in Otava

Ann Arbor (AA2) Internet connection loss of redundancy - 06/24/2026

Resolved Minor

June 24, 2026 - Started 24 days ago - Lasted 2 days
Official incident page

Incident Report

Ann Arbor (AA2) Internet connection loss of redundancy - 06/24/2026 Start Time: 06/24/2026 at 12:15 EST Type: Loss of redundancy [ISP Fiber Cut] Service Impacting: No, the circuit gracefully failed over to the redundant circuit, but we are currently operating on a single circuit. Description: OTAVA® Internet provider is in the process of fixing the fiber cut to the Internet circuit to Ann Arbor (AA2). If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Components affected

Otava Internet Backbone

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Latest Updates ( sorted recent to last )

RESOLVED 22 days ago - at 06/27/2026 12:53AM

The circuit has been repaired and it is back in production.

MONITORING 24 days ago - at 06/24/2026 04:56PM

We are continuing to monitor for any further issues.

MONITORING 24 days ago - at 06/24/2026 04:49PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 24 days ago - at 06/24/2026 04:48PM

Ann Arbor (AA2) Internet connection loss of redundancy - 06/24/2026

Start Time: 06/24/2026 at 12:15 EST

Type: Loss of redundancy [ISP Fiber Cut]

Service Impacting: No, the circuit gracefully failed over to the redundant circuit, but we are currently operating on a single circuit. Description: OTAVA® Internet provider is in the process of fixing the fiber cut to the Internet circuit to Ann Arbor (AA2). If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

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