Outage in Otava

Ashburn (VA4) to Austin (AU1) - Loss of Redundancy - 06/24/2026

Resolved Minor

June 24, 2026 - Started 24 days ago - Lasted 2 days
Official incident page

Incident Report

Start Time: 06/24/2026 at 8:30AM ET Type: Loss of Redundancy Service Impacting: No, the circuit gracefully failed over to the redundant circuit, but we are currently operating on a single circuit. Description: OTAVA® Internet provider is in the process of fixing the disconnect between Ashburn (VA4) to Austin (AU1). If you have any questions or concerns regarding this incident, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Components affected

Otava Internet Backbone

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Latest Updates ( sorted recent to last )

RESOLVED 22 days ago - at 06/27/2026 12:55AM

The ISP has confirmed that there was a fiber cut. The circuit has been repaired and is back in service.

MONITORING 23 days ago - at 06/25/2026 12:11PM

We are continuing to monitor for any further issues.

MONITORING 24 days ago - at 06/24/2026 11:40PM

Start Time: 06/24/2026 at 8:30AM ET

Type: Loss of Redundancy

Service Impacting: No, the circuit gracefully failed over to the redundant circuit, but we are currently operating on a single circuit.

Description: OTAVA® Internet provider is in the process of fixing the disconnect between Ashburn (VA4) to Austin (AU1). If you have any questions or concerns regarding this incident, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

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