Outage in Otava

Denver (DEN2) OTAVA® DRaaS powered by Veeam (OCC) Service Degraded - 9/9/2026

Resolved Major

September 09, 2026 - Started 7 days ago - Lasted 1 day
Official incident page

Incident Report

Service Impacting: Yes, Customers will not be able to access VSPC. OTAVA® engineers are investigating an issue with DEN2 VSPC, clients may notice failure to connect to the Service Provider. If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

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Latest Updates ( sorted recent to last )

RESOLVED 6 days ago - at 09/10/2026 12:49PM

Resolved.

OTAVA® engineers have successfully implemented a fix for the identified issue. Backup jobs are now completing successfully, and the environment is operating normally.

MONITORING 7 days ago - at 09/09/2026 11:48AM

Our team has identified the underlying issue and successfully implemented a fix. We are now seeing backup jobs start and run successfully. We will continue to monitor the environment to ensure stability.

INVESTIGATING 7 days ago - at 09/09/2026 09:41AM

Service Impacting: Yes, Customers will not be able to access VSPC.

OTAVA® engineers are investigating an issue with DEN2 VSPC, clients may notice failure to connect to the Service Provider.

If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

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