Outage in Otto Flow

Vetdata Sync Delay

Resolved Major

August 01, 2025 - Started 7 months ago - Lasted about 6 hours
Official incident page

Incident Report

Our integration partner, Vetdata, let us know that they are currently experiencing an outage and we wanted to let you know ASAP as this may result in a service disruption or delay with data syncing from your practice management system to Flow. We fully expect all data syncs to catch up once this is resolved and are partnering closely with Vetdata so that you can be first to know once there is an update. Please follow here for updates.

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 08/01/2025 09:13PM

This incident has been resolved.

MONITORING 7 months ago - at 08/01/2025 09:13PM

Vetdata syncing has now resumed. All data should be fully synced and caught up by this evening.

IDENTIFIED 7 months ago - at 08/01/2025 03:15PM

Our integration partner, Vetdata, let us know that they are currently experiencing an outage and we wanted to let you know ASAP as this may result in a service disruption or delay with data syncing from your practice management system to Flow.

We fully expect all data syncs to catch up once this is resolved and are partnering closely with Vetdata so that you can be first to know once there is an update.

Please follow here for updates.

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