Outage in Otto Flow
Bitwerx Batch API Issue
Resolved MinorIncident Report
One of our data providers that we use to load data from Practice Management Systems into Otto is experiencing an issue that affects our ability to load data.
This issue affects Cornerstone, AVImark, and Impromed Systems.
Affected data includes loyalty points, service reminders for Impromed or Multisite Cornerstone), new breed, color, species, or sex values created since the overnight sync.
Once the issue is resolved with our data provider, Otto will take the necessary steps to load any missing data.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 03/31/2025 01:22PM
This incident has been resolved.
MONITORING
11 months ago - at 03/28/2025 08:04PM
Our data provider has informed us that a fix has been implemented and we are monitoring the result. Otto is taking the necessary steps to load any missing data.
IDENTIFIED
11 months ago - at 03/28/2025 02:42PM
One of our data providers that we use to load data from Practice Management Systems into Otto is experiencing an issue that affects our ability to load data.
This issue affects Cornerstone, AVImark, and Impromed Systems.
Affected data includes loyalty points, service reminders for Impromed or Multisite Cornerstone), new breed, color, species, or sex values created since the overnight sync.
Once the issue is resolved with our data provider, Otto will take the necessary steps to load any missing data.
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