Outage in Otto Flow

Flow Authentication Outage

Resolved Major

June 12, 2025 - Started 9 months ago - Lasted about 2 hours
Official incident page

Incident Report

We're currently experiencing an outage with our third-party authentication provider (Google), which is preventing users from logging in to Flow. This is an ongoing issue with Google, and we're actively monitoring their status and working to restore access as soon as possible. We understand how disruptive this is and sincerely apologize for the inconvenience. We'll share updates here as soon as we have more information.

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 06/12/2025 08:00PM

This incident has been resolved.

MONITORING 9 months ago - at 06/12/2025 06:58PM

The issue has been resolved, we are continuing to monitor but let us know if you are still experiencing issues.

MONITORING 9 months ago - at 06/12/2025 06:56PM

We're continuing to monitor an outage with our third-party authentication provider (Google). Some clinic users are now able to log in to Flow as the outage begins to resolve. If you're still having trouble logging in, please try again shortly.

MONITORING 9 months ago - at 06/12/2025 06:55PM

The issue has been resolved, we are continuing to monitor but let us know if you are still experiencing issues.

MONITORING 9 months ago - at 06/12/2025 06:20PM

We're currently experiencing an outage with our third-party authentication provider (Google), which is preventing users from logging in to Flow. This is an ongoing issue with Google, and we're actively monitoring their status and working to restore access as soon as possible.

We understand how disruptive this is and sincerely apologize for the inconvenience. We'll share updates here as soon as we have more information.

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