Outage in Outreach

Mailbox syncing issue

Resolved Minor
February 01, 2024 - Started 12 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 02/01/2024 04:06PM

This incident has been resolved.

MONITORING 12 months ago - at 02/01/2024 03:17PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 12 months ago - at 02/01/2024 02:21PM

We are pending verification on two components.

IDENTIFIED 12 months ago - at 02/01/2024 01:33PM

The fix has been deployed and we are pending verification on two components.

IDENTIFIED 12 months ago - at 02/01/2024 01:20PM

The fix verification process is ongoing

IDENTIFIED 12 months ago - at 02/01/2024 12:38PM

The fix verification process is ongoing

IDENTIFIED 12 months ago - at 02/01/2024 11:49AM

A fix has been deployed to address mailbox functionality - verification is ongoing.

IDENTIFIED 12 months ago - at 02/01/2024 11:19AM

We are continuing to work on a fix for this issue.

IDENTIFIED 12 months ago - at 02/01/2024 10:43AM

We are continuing to work on a fix for this issue.

IDENTIFIED 12 months ago - at 02/01/2024 10:14AM

We are continuing to work on a fix for this issue.

IDENTIFIED 12 months ago - at 02/01/2024 09:44AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 12 months ago - at 02/01/2024 09:34AM

We are continuing to investigate this issue.

INVESTIGATING 12 months ago - at 02/01/2024 09:17AM

We are continuing to investigate this issue.

INVESTIGATING 12 months ago - at 02/01/2024 09:04AM

We are currently investigating this issue.

Latest Outreach outages

Platform slowness - 7 days ago
Third Party Incident - about 2 months ago
Application issues on App1f - about 2 months ago

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