Outage in OutSystems

Incident affecting staging pipeline - Acceptance and testing stages are switched

Resolved Minor
July 25, 2025 - Started 1 day ago - Lasted about 7 hours
Official incident page

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Outage Details

We are aware of an issue affecting staging pipeline in Europe (Frankfurt) region. Tenants with more than one Non-Production stages may be seeing their order reversed. Our team is currently investigating its cause. We will provide an update in as soon as more details are available.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 07/25/2025 07:45PM

We have successfully resolved the issue affecting the order of Non-Production stages for impacted customers in both the Europe (Frankfurt) and US East (N. Virginia) regions.
All affected environments are now operating as expected.
Thank you for your patience while we worked to restore normal service.

MONITORING 1 day ago - at 07/25/2025 04:03PM

We have been able to restore the order of the Non-Production stages for the affected customers.
We are now monitoring the results.

IDENTIFIED 1 day ago - at 07/25/2025 02:54PM

Customers from US East (N. Virginia) may also be experiencing this issue.
Our team is still working on a solution and further updates will be provided once more details are available.

IDENTIFIED 1 day ago - at 07/25/2025 01:59PM

We have identified the cause of this issue. Affected customers may still be experiencing the symptoms already reported.

Our team is actively working on a solution. We will provide an update once more details are available.

INVESTIGATING 1 day ago - at 07/25/2025 12:22PM

We are aware of an issue affecting staging pipeline in Europe (Frankfurt) region.
Tenants with more than one Non-Production stages may be seeing their order reversed.
Our team is currently investigating its cause. We will provide an update in as soon as more details are available.

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