Outage in OutSystems

Incident affecting Platform in ODC and O11 in US Virginia

Resolved Minor
October 20, 2025 - Started 3 days ago - Lasted about 4 hours
Official incident page

Incident Report

We want to report an issue affecting multiple SaaS platforms globally. This is related to AWS service disruption in one of its regions (N. Virginia). We are currently monitoring the official AWS status page. At this point, AWS is reporting significant signs of recovery. Most requests should now be succeeding.
Components affected
OutSystems Support Portal OutSystems Forge

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 10/20/2025 01:06PM

We are pleased to inform you that the issue has been resolved and the reported concerns from our customers earlier today have been successfully addressed.

MONITORING 3 days ago - at 10/20/2025 11:19AM

We are continuing to monitor for any further issues.

MONITORING 3 days ago - at 10/20/2025 10:34AM

AWS Team has already identified a potential root cause and are observing recovery.
During this time, requests may continue to fail as the team works towards full resolution.
We will continue monitoring this situation to ensure full recovery.

IDENTIFIED 3 days ago - at 10/20/2025 09:55AM

We are continuing to monitoring the official AWS status page. At this point, AWS is reporting significant signs of recovery. Most requests should now be succeeding.

IDENTIFIED 3 days ago - at 10/20/2025 09:43AM

We want to report an issue affecting multiple SaaS platforms globally. This is related to AWS service disruption in one of its regions (N. Virginia).
We are currently monitoring the official AWS status page. At this point, AWS is reporting significant signs of recovery. Most requests should now be succeeding.

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