Incident affecting timer logs

This incident has been fully resolved.
Our teams identified an issue that was affecting timer logs. A fix was developed, tested, and successfully applied to all environments. Monitoring confirms that the issue is now fully resolved.
Thank you for your patience and understanding.

Upon investigation, our team has identified the root cause of the issue, and a fix is already being implemented.
We will continue to monitor the situation closely and post a final update once we confirm that all services are operating normally.

The support teams have identified factors contributing to the incomplete log data and are actively working on a fix.
Monitoring and further analysis are ongoing, and updates will be provided as progress continues.

We are aware of an issue affecting Timer logs in Asia Pacific (Singapore) and US East (N. Virginia).
While the timers are running correctly, the logs may not be present.
Our team is currently investigating its cause. We will provide an update in as soon as more details are available.