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Outage in OutSystems

Incident affecting timers LogMessage in ODC Portal

Resolved Minor
November 14, 2025 - Started 2 months ago - Lasted 3 days
Official incident page

Incident Report

We are aware of an issue concerning LogMessage entries not appearing in the ODC Portal when executed inside timers. This is affecting Europe (Frankfurt) and Asia Pacific (Tokyo) regions. Our team is currently investigating its cause. We will provide an update as soon as more details are available.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 11/17/2025 05:45PM

We have successfully deployed a fix for the LogMessage issue that affected timers in the Europe (Frankfurt) and Asia Pacific (Tokyo) regions. Our monitoring confirms that the issue is fully resolved and all services are operating normally. Thank you for your patience.

MONITORING 2 months ago - at 11/14/2025 04:54PM

We have identified the cause of the issue. The fix is now in deployment, and a full resolution is expected by Tuesday, November 18th. We will continue monitoring this situation to ensure full recovery.

IDENTIFIED 2 months ago - at 11/14/2025 02:44PM

We have identified the cause of this issue. Our team is actively working on implementing a solution and we will provide an update once more details are available.

INVESTIGATING 2 months ago - at 11/14/2025 02:26PM

We are aware of an issue concerning LogMessage entries not appearing in the ODC Portal when executed inside timers. This is affecting Europe (Frankfurt) and Asia Pacific (Tokyo) regions. Our team is currently investigating its cause. We will provide an update as soon as more details are available.

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