Incident affecting timers LogMessage in ODC Portal

We have successfully deployed a fix for the LogMessage issue that affected timers in the Europe (Frankfurt) and Asia Pacific (Tokyo) regions. Our monitoring confirms that the issue is fully resolved and all services are operating normally. Thank you for your patience.

We have identified the cause of the issue. The fix is now in deployment, and a full resolution is expected by Tuesday, November 18th. We will continue monitoring this situation to ensure full recovery.

We have identified the cause of this issue. Our team is actively working on implementing a solution and we will provide an update once more details are available.

We are aware of an issue concerning LogMessage entries not appearing in the ODC Portal when executed inside timers. This is affecting Europe (Frankfurt) and Asia Pacific (Tokyo) regions. Our team is currently investigating its cause. We will provide an update as soon as more details are available.