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Outage in OutSystems

Incident affecting Applications in Development Stage in Europe Central

Resolved Minor
July 31, 2026 - Started 28 days ago - Lasted 7 days
Official incident page

Incident Report

We are aware of an issue affecting Applications in the Development Stage in Europe Central (Frankfurt). Applications may experience an "upstream request timeout" error, when scaling up. As a workaround, most applications will load after a few minutes. Republishing the application will also successfully scale it up within few minutes. Our team is currently investigating its cause. We will provide an update as soon as more details are available.

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Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 08/07/2026 08:34AM

This issue has been resolved. Following ongoing monitoring, no new occurrences of the issue have been reported.
Applications in the Development Stage in Europe Central (Frankfurt) have been scaling up successfully without errors since our fix was implemented.

MONITORING 24 days ago - at 08/04/2026 09:59AM

We are continuing to monitor the implemented fix, and no new occurrences have been reported.
We will share our next status update by the end of the week.

MONITORING 28 days ago - at 07/31/2026 03:53PM

We continue to monitor the fix implemented earlier this morning to ensure full recovery. Applications should scale up successfully with no errors now.
Some latency (seconds) might still be noticed before they fully scale up.
We will provide updates as more information becomes available.

IDENTIFIED 28 days ago - at 07/31/2026 10:43AM

We have identified the cause of the "upstream request timeout" error.
Our team has implemented a fix and apps should once again scale up succesfully without errors. We continue to investigate the issue to ensure full recovery.
The previously mentioned workaround of republishing your applications remains available during this period.
We will provide updates as more information becomes available.

INVESTIGATING 28 days ago - at 07/31/2026 08:31AM

We are aware of an issue affecting Applications in the Development Stage in Europe Central (Frankfurt).
Applications may experience an "upstream request timeout" error, when scaling up.
As a workaround, most applications will load after a few minutes. Republishing the application will also successfully scale it up within few minutes.
Our team is currently investigating its cause. We will provide an update as soon as more details are available.

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