Outage in OVHcloud

[GLOBAL][AI & Machine Learning] - AI Endpoint incident notification

Resolved Major

January 08, 2026 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an incident affecting our AI & Machine Learning offering, which is causing temporary availability issue on AI Endpoint . Here are some supplementary details : Start time : 07/01/2026 22:31 UTC Impacted Service(s) : AI Endpoint is temporarily unavailable. Customers Impact : Customers are temporarily unable to use AI Endpoint. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 01/08/2026 09:41AM

We are pleased to inform you that the incident affecting our AI Endpoint has been resolved.

Start time : 07/01/2026 22:31 UTC
End time : 08/01/2026 08:45 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

MONITORING 3 months ago - at 01/08/2026 08:51AM

Service has been fully restored since 08/01/2026 08:45 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 07/01/2026 22:31 UTC
Impacted Service(s) : AI Endpoint was temporarily unavailable.
Customers Impact : Customers were temporarily unable to use AI Endpoint.

We apologize for any inconvenience caused and appreciate your understanding.

INVESTIGATING 3 months ago - at 01/08/2026 08:26AM

We are currently investigating an incident affecting our AI & Machine Learning offering, which is causing temporary availability issue on AI Endpoint .

Here are some supplementary details :

Start time : 07/01/2026 22:31 UTC
Impacted Service(s) : AI Endpoint is temporarily unavailable.
Customers Impact : Customers are temporarily unable to use AI Endpoint.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

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