Outage in OVHcloud

[GRA1][Storage] - Some CEPH volumes incident notification

Resolved Minor

May 25, 2026 - Started 4 days ago - Lasted about 9 hours
Official incident page

Incident Report

Summary AI Generated

OVHcloud experienced a storage incident in the GRA1 region from 07:30 to 12:50 UTC on May 25, 2026, lasting approximately 5.3 hours. Some CEPH volumes suffered degraded performance and increased latency due to a network equipment issue. The service was fully restored and remained under monitoring to ensure stability.

We are currently investigating an incident affecting our Storage offering, which is causing temporary latency issue in the GRA1 region. Here are some supplementary details : Start time : 25/05/2026 07:30 UTC Impacted Service(s) : Some Ceph volumes may temporarily experience degraded performance. Customers Impact : Some customers may temporarily experience degraded performance on their Ceph volumes. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Components affected

OVHcloud GRA1

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 05/25/2026 06:06PM

We are pleased to inform you that the incident affecting our Storage offering has been resolved.

Start time : 25/05/2026 07:30 UTC
End time : 25/05/2026 12:50 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

MONITORING 4 days ago - at 05/25/2026 02:02PM

Service has been fully restored since 25/05/2026 12:50 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 25/05/2026 07:30 UTC
Impacted Service(s) : Some Ceph volumes may temporarily experience degraded performance.
Customers Impact : Some customers may temporarily experience degraded performance on their Ceph volumes.

We apologize for any inconvenience caused and appreciate your understanding.

INVESTIGATING 4 days ago - at 05/25/2026 09:30AM

We are currently investigating an incident affecting our Storage offering, which is causing temporary latency issue in the GRA1 region.

Here are some supplementary details :

Start time : 25/05/2026 07:30 UTC
Impacted Service(s) : Some Ceph volumes may temporarily experience degraded performance.
Customers Impact : Some customers may temporarily experience degraded performance on their Ceph volumes.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

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