Outage in OVHcloud

[GLOBAL][AI & Machine Learning] - AI Endpoint incident notification

Resolved Minor

May 20, 2026 - Started 5 days ago - Lasted about 6 hours
Official incident page

Incident Report

Summary AI Generated

OVHcloud experienced a software issue that caused performance problems and temporary availability issues with the gpt-oss-120b model on their AI Endpoints service, preventing customers from using this AI model effectively. The incident lasted approximately 27 hours, starting on May 19, 2026 at 09:00 UTC and was resolved on May 20, 2026 at 12:20 UTC.

We are currently investigating an incident affecting our AI & Machine Learning offering, which is causing temporary availability issue on AI Endpoint . Here are some supplementary details : Start time : 19/05/2026 09:00 UTC Impacted Service(s) : The gpt-oss-120b model on AI Endpoints may have some performance issue. Customers Impact : Customers may have temporarily difficulties to use the gpt-oss-120b model on AI Endpoints. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Components affected

OVHcloud AI & Machine Learning || AI Endpoint

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 05/20/2026 03:39PM

We are pleased to inform you that the incident affecting our AI & Machine Learning offering for gpt-oss-120b model has been resolved.

Start time : 19/05/2026 09:00 UTC
End time : 20/05/2026 12:20 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

INVESTIGATING 5 days ago - at 05/20/2026 09:34AM

We are currently investigating an incident affecting our AI & Machine Learning offering, which is causing temporary availability issue on AI Endpoint .

Here are some supplementary details :

Start time : 19/05/2026 09:00 UTC
Impacted Service(s) : The gpt-oss-120b model on AI Endpoints may have some performance issue.
Customers Impact : Customers may have temporarily difficulties to use the gpt-oss-120b model on AI Endpoints.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Latest OVHcloud outages

[GRA/RBX/DE][Storage and Backups] - Object Storage Incident Notification - 3 days ago

[BHS5][Compute - Instance] - Instances incident notification - 3 days ago

[SBG5][Compute - Instance] - Public Cloud Incident Notification - 5 days ago

[GRA5][Storage] - Block Storage incident notification - 6 days ago

[EU-SOUTH-MILA/B/C][Compute - Instance] - Instance creation incident notification - 7 days ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook