An unexpected infrastructure malfunction caused OVHcloud's block storage service to become temporarily unavailable for some customers in the GRA5 region starting at 04:46 UTC on May 19, 2026. Affected customers were unable to access or use their block storage resources during the outage. The incident was resolved after approximately 1.2 hours at 05:55 UTC through infrastructure repairs.
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We are pleased to inform you that the incident affecting our Block Storage offering in GRA5 region has been resolved.
Start time : 19/05/2026 04:46 UTC
End time : 19/05/2026 05:55 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Storage offering, which is causing temporary availability issue in the region GRA5.
Here are some supplementary details :
Start time : 19/05/2026 04:46 UTC
Impacted Service(s) : The block storage service is temporarily unavailable for some customers in GRA5 region.
Customers Impact : Some customers are temporarily unable to access and use their block Storage located in GRA5 region.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
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