[EU-SOUTH-MILA/B/C][Compute - Instance] - Instance creation incident notification

We are pleased to inform you that the incident affecting our Compute - Instance offering in regions EU-SOUTH-MIL-A, EU-SOUTH-MIL-B and EU-SOUTH-MIL-C has been resolved.

Start time : 15/05/2026 12:10 UTC
End time : 18/05/2026 09:54 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific regions EU-SOUTH-MIL-A, EU-SOUTH-MIL-B and EU-SOUTH-MIL-C.

Here are some supplementary details :

Start time : 15/05/2026 12:10 UTC
Impacted Service(s) : Creation of Public Cloud on vRack and LoadBalancer is temporarily unavailable in EU-SOUTH-MIL-C region.
Since 18/05/2026 09:15 UTC, EU-SOUTH-MIL-A and EU-SOUTH-MIL-B regions are no longer impacted and creation of instances in these regions is available again.
Customers Impact : Customers are temporarily unable to create new Public Cloud instances vRack and LoadBalancer in EU-SOUTH-MIL-C region.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

We are currently experiencing an event affecting our Compute - Instance offer in EU-SOUTH-MIL.

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.