Outage in OVHcloud
[BHS5][Compute - Instance] - Instances incident notification
Resolved MajorIncident Report
Summary AI Generated
OVHcloud experienced a major incident in the BHS5 region where some compute instances became unreachable due to an unexpected underlying infrastructure malfunction. Customers were temporarily unable to access and use their affected instances in the region. The incident lasted 29 minutes from 22:45 to 23:14 UTC on May 21, 2026, and was fully resolved by OVHcloud's engineering teams.
We are currently experiencing an incident affecting our Compute - Instance offering in the BHS5 Region
The root cause has been identified.
Please find the details of this incident below :
Start time : 21/05/2026 22:45 UTC
Impacted Service(s) : Some instances in the BHS5 region are unreachable.
Customers Impact : Customers are temporarily unable to access and use their instances located on the specified region.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Components affected
OVHcloud BHS5Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/21/2026 11:22PM
We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved.
Start time : 21/05/2026 22:45 UTC
End time : 21/05/2026 23:14 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
IDENTIFIED
3 days ago - at 05/21/2026 11:07PM
We are currently experiencing an incident affecting our Compute - Instance offering in the BHS5 Region
The root cause has been identified.
Please find the details of this incident below :
Start time : 21/05/2026 22:45 UTC
Impacted Service(s) : Some instances in the BHS5 region are unreachable.
Customers Impact : Customers are temporarily unable to access and use their instances located on the specified region.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
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