Outage in OVHcloud
[GRA2][Storage] - CEPH incident notification
Resolved MajorIncident Report
Summary AI Generated
OVHcloud's CEPH storage service in the GRA2 region experienced a major incident caused by faulty network equipment, making some storage volumes unavailable and causing performance degradation with reduced data redundancy for customers. The incident lasted approximately 10 hours from 07:26 to 17:33 UTC on March 10, 2026, and was resolved after teams replaced the faulty network equipment.
We are currently investigating an incident affecting our Storage offering, which is causing temporary availability issue in the GRA2.
Here are some supplementary details :
Start time : 10/03/2026 07:26 UTC
Impacted Service(s) : Some CEPH volumes are not available in this region.
Customers Impact : Customers may experience performance degradation and deterioration in their data redundancy.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Components affected
OVHcloud GRA2Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/10/2026 05:46PM
We would like to inform you that the incident on our Storage Volume Snapshot (Ceph) offer has now been resolved.
Here is detail for this incident :
Start time : 10/03/2026 07:26 UTC
End time : 10/03/2026 17:33 UTC
Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
IDENTIFIED
about 1 month ago - at 03/10/2026 04:57PM
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : Our teams have replaced the faulty network equipment.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
INVESTIGATING
about 1 month ago - at 03/10/2026 04:52PM
We are currently investigating an incident affecting our Storage offering, which is causing temporary availability issue in the GRA2.
Here are some supplementary details :
Start time : 10/03/2026 07:26 UTC
Impacted Service(s) : Some CEPH volumes are not available in this region.
Customers Impact : Customers may experience performance degradation and deterioration in their data redundancy.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
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