Outage in OVHcloud
[BHS7][Compute - Instance] - Compute Instance Incident Notification
Resolved MajorIncident Report
Summary AI Generated
OVHcloud experienced a 4-hour compute instance outage in the BHS7 region from 07:32 to 11:30 UTC on May 30, 2026, caused by an unexpected infrastructure failure. Some compute instances became unreachable, preventing affected customers from accessing their instances in the specified region. The incident was resolved after teams identified the root cause and restored service.
We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary availability issue in BHS regions.
Here are some supplementary details :
Start time : 30/05/2026 07:32 UTC
Impacted Service(s) : Some instances in the BHS regions are unreachable.
Customers Impact : Some customers are temporarily unable to access instances located on the specified regions.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/30/2026 12:06PM
We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved.
Start time : 30/05/2026 07:32 UTC
End time : 30/05/2026 11:30 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure
We apologize for any inconvenience caused and appreciate your understanding.
IDENTIFIED
2 days ago - at 05/30/2026 08:04AM
We have determined the origin of the issue affecting our Compute - Instance offer in the specific BHS7 region.
Here are some supplementary details :
Start time : 30/05/2026 07:32 UTC
Impacted Service(s) : Some instances in the BHS7 region are unreachable.
Customers Impact : Some customers are temporarily unable to access instances located in the specified region.
Root Cause : A service disruption occurred due to an unexpected infrastructure failure
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
INVESTIGATING
2 days ago - at 05/30/2026 07:47AM
We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary availability issue in BHS regions.
Here are some supplementary details :
Start time : 30/05/2026 07:32 UTC
Impacted Service(s) : Some instances in the BHS regions are unreachable.
Customers Impact : Some customers are temporarily unable to access instances located on the specified regions.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
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