Outage in OVHcloud
[GRA9][Network] - API Network incident notification
Resolved MajorIncident Report
Summary AI Generated
OVHcloud experienced a software issue that caused the Public Cloud Network API in the GRA9 region to become unavailable for 1.1 hours on April 8, 2026. Customers were unable to create, start, or manage Public Cloud instances and attach new volumes, though existing running instances remained unaffected. The incident was resolved after teams investigated and fixed the underlying software problem.
We are currently experiencing an event affecting our Public Cloud Network API offer in GRA9 region.
Start time : 08/04/2026 09:06 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Components affected
OVHcloud GRA9 OVHcloud GRA9 OVHcloud GRA9 OVHcloud GRA9 OVHcloud GRA9 OVHcloud GRATrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 04/08/2026 10:19AM
We are pleased to inform you that the incident affecting our Public Cloud Network API offer in GRA9 region has been resolved.
Start time : 08/04/2026 09:06 UTC
End time : 08/04/2026 10:12 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
INVESTIGATING
11 days ago - at 04/08/2026 09:24AM
We are currently investigating an incident affecting our Network offering, which is causing temporary availability issue in the Public Cloud Network API.
Here are some supplementary details :
Start time : 08/04/2026 09:06 UTC
Impacted Service(s) : The API for the GRA9 region is temporarily unavailable.
Customers Impact : Customers are temporarily unable to create, start, manage their Public Cloud instances and create or attach new volumes.
Instances already running are not impacted.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
INVESTIGATING
11 days ago - at 04/08/2026 09:19AM
We are currently experiencing an event affecting our Public Cloud Network API offer in GRA9 region.
Start time : 08/04/2026 09:06 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
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