Outage in OVHcloud
[GRA5/7/9/11][Containers & Orchestration] - Managed Kubernetes Service Incident Notification
Resolved MajorIncident Report
Summary AI Generated
OVHcloud's Managed Kubernetes Service in the GRA5, GRA7, GRA9, and GRA11 regions experienced an incident from July 6, 2026 at 20:08 UTC, causing delays in managed node provisioning and network disruptions for load balancer users. The outage was triggered by an unexpected underlying infrastructure malfunction. Service was fully restored by July 7, 2026 at 01:25 UTC.
We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue in the GRA5/7/9/11 regions.
Here are some supplementary details :
Start time : 06/07/2026 20:08 UTC
Impacted Service(s) : The Managed Kubernetes Service is experiencing delays in managed node provisioning.
Customers Impact : Customers may experience network disruptions when using the load balancer and delays in managed node delivery.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 07/08/2026 09:34AM
We are pleased to inform you that the incident affecting our Containers & Orchestration offering has been resolved.
Start time : 06/07/2026 20:08 UTC
End time : 07/07/2026 01:25 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
MONITORING
11 days ago - at 07/07/2026 01:43AM
Service has been fully restored since 07/07/2026 01:25 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 06/07/2026 20:08 UTC
Impacted Service(s) : The Managed Kubernetes Service experienced delays in managed node provisioning.
Customers Impact : Customers may have experienced network disruptions when using the load balancer and delays in managed node delivery.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
INVESTIGATING
11 days ago - at 07/06/2026 11:30PM
We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue in the GRA5/7/9/11 regions.
Here are some supplementary details :
Start time : 06/07/2026 20:08 UTC
Impacted Service(s) : The Managed Kubernetes Service is experiencing delays in managed node provisioning.
Customers Impact : Customers may experience network disruptions when using the load balancer and delays in managed node delivery.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
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