Outage in OVHcloud
[GRA5/7/9/11][Compute - Instance] - Some instances incident notification
Resolved MinorIncident Report
Summary AI Generated
On July 20, 2026, some OVHcloud compute instances across the GRA5, GRA7, GRA9, and GRA11 regions became unreachable due to an unexpected underlying infrastructure malfunction. The outage lasted approximately 8 minutes (15:02–15:10 UTC), leaving affected customers temporarily unable to access their instances. Service was fully restored by 15:10 UTC, with monitoring kept active to ensure stability.
Service has been fully restored since 20/07/2026 15:10 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 20/07/2026 15:02 UTC
Impacted Service(s) : Some instances in the GRA5, GRA7, GRA9 and GRA11 regions were unreachable.
Customers Impact : Some customers were temporarily unable to access instances located on the specified regions.
We apologize for any inconvenience caused and appreciate your understanding.
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 07/20/2026 03:57PM
We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved.
Start time : 20/07/2026 15:02 UTC
End time : 20/07/2026 15:10 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
MONITORING
18 days ago - at 07/20/2026 03:24PM
Service has been fully restored since 20/07/2026 15:10 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 20/07/2026 15:02 UTC
Impacted Service(s) : Some instances in the GRA5, GRA7, GRA9 and GRA11 regions were unreachable.
Customers Impact : Some customers were temporarily unable to access instances located on the specified regions.
We apologize for any inconvenience caused and appreciate your understanding.
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