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Outage in OVHcloud

[EU-WEST-PAR][Storage] - Object storage S3 Standard Incident Notification

Resolved Major
July 23, 2026 - Started 15 days ago - Lasted about 18 hours
Official incident page

Incident Report

Summary AI Generated

OVHcloud's S3 Standard Object Storage in the EU-WEST-PAR region (zones A, B, and C) experienced intermittent HTTP 503 errors affecting object upload and download operations from 18:00 UTC on July 23, 2026. The disruption was caused by an unexpected underlying infrastructure malfunction and lasted approximately 5 hours and 15 minutes, with services restored by 23:15 UTC the same day. OVHcloud monitored the situation following recovery and confirmed full resolution the next day.

We are currently investigating an incident affecting our Storage offering, which is causing temporary issue in the EU-WEST-PAR region. Here are some supplementary details : Start time : 23/07/2026 18:00 UTC Impacted Service(s) : Intermittent HTTP 503 errors may affect object upload and download operations. Customers Impact : Customers may experience issues downloading or uploading their objects due to 503 errors. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

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Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 07/24/2026 12:58PM

We are pleased to inform you that the incident affecting our Storage offering has been resolved.

Start time : 23/07/2026 18:00 UTC
End time : 23/07/2026 23:15 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

MONITORING 14 days ago - at 07/23/2026 11:30PM

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The services s are operational again since 23/07/2026 23:15 UTC.
Ongoing Actions : Our team will monitor the situation.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

INVESTIGATING 15 days ago - at 07/23/2026 07:14PM

We are currently investigating an incident affecting our Storage offering, which is causing temporary issue in the EU-WEST-PAR region.

Here are some supplementary details :

Start time : 23/07/2026 18:00 UTC
Impacted Service(s) : Intermittent HTTP 503 errors may affect object upload and download operations.
Customers Impact : Customers may experience issues downloading or uploading their objects due to 503 errors.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

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