Outage in OVHcloud

[UK1][Compute - Instance] - Some instances incident notification

Resolved Major

July 27, 2026 - Started 11 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

On July 27, 2026, an infrastructure malfunction caused some OVHcloud Compute instances in the UK1 region to become unreachable, starting at 06:19 UTC. Affected customers were temporarily unable to access their instances for approximately 1 hour 21 minutes. The incident was resolved by 07:40 UTC, restoring full access to the impacted instances.

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific UK1 region. Here are some supplementary details : Start time : 27/07/2026 06:19 UTC Impacted Service(s) : Some instances in the UK1 region are unreachable. Customers Impact : Some customers are temporarily unable to access instances located in the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Components affected

OVHcloud UK1

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Latest Updates ( sorted recent to last )

RESOLVED 11 days ago - at 07/27/2026 08:39AM

We are pleased to inform you that the incident affecting our Compute - Instance offering in UK1 region has been resolved.

Start time : 27/07/2026 06:19 UTC
End time : 27/07/2026 07:40 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

IDENTIFIED 11 days ago - at 07/27/2026 06:33AM

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific UK1 region.

Here are some supplementary details :

Start time : 27/07/2026 06:19 UTC
Impacted Service(s) : Some instances in the UK1 region are unreachable.
Customers Impact : Some customers are temporarily unable to access instances located in the specified region.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

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