Outage in OVHcloud
[GRA1/GRA11][Storage] - Block storage incident notification
Resolved MinorIncident Report
Summary AI Generated
On September 3, 2026, an unexpected infrastructure failure caused block storage services in OVHcloud's GRA1 and GRA11 regions to become unavailable or degraded, starting at 15:16 UTC. The incident lasted approximately 3.4 hours, affecting customers with degraded or unavailable block storage performance. Service was fully restored by 18:41 UTC.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Storage offer on the specific GRA1 and GRA11 region.
Here are some supplementary details :
Start time : 03/09/2026 15:16 UTC
Impacted Service(s) : Some Block Storage services are temporarily unavailable.
Customers Impact : Some customers may temporarily experience degraded performance on their block storage services.
Root Cause : A service disruption occurred due to an unexpected infrastructure failure
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 09/03/2026 07:01PM
We are pleased to inform you that the incident affecting our Storage offering has been resolved.
Start time : 03/09/2026 15:16 UTC
End time : 03/09/2026 18:41 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.
We apologize for any inconvenience caused and appreciate your understanding.
IDENTIFIED
14 days ago - at 09/03/2026 03:44PM
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Storage offer on the specific GRA1 and GRA11 region.
Here are some supplementary details :
Start time : 03/09/2026 15:16 UTC
Impacted Service(s) : Some Block Storage services are temporarily unavailable.
Customers Impact : Some customers may temporarily experience degraded performance on their block storage services.
Root Cause : A service disruption occurred due to an unexpected infrastructure failure
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
INVESTIGATING
14 days ago - at 09/03/2026 03:39PM
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Storage offer on the specific GRA1 and GRA11 region.
Here are some supplementary details :
Start time : 03/09/2026 15:16 UTC
Impacted Service(s) : Some Block Storage services are temporarily unavailable.
Customers Impact : Some customers may temporarily experience degraded performance on their block storage services.
Root Cause : A service disruption occurred due to an unexpected infrastructure failure
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
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