Outage in OVHcloud
[DE1][Storage] - Ceph volumes incident notification
Resolved MinorIncident Report
Summary AI Generated
On September 13, 2026, OVHcloud's DE1 region experienced a storage incident affecting Ceph volumes for approximately 2.5 hours (12:43–15:11 UTC). The infrastructure failure caused performance degradation and reduced data redundancy for impacted customers. The incident was resolved by 15:11 UTC.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Storage offer on the specific DE1 region.
Here are some supplementary details :
Start time : 13/09/2026 12:43 UTC
Impacted Service(s) : Some Ceph volumes are experiencing temporary performance degradation in this region.
Customers Impact : Customers may experience performance degradation and reduced data redundancy.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We thank you for your understanding and patience throughout this incident.
Components affected
OVHcloud DE1Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 09/13/2026 03:15PM
We are pleased to inform you that the incident affecting our Storage offering has been resolved.
Start time : 13/09/2026 12:43 UTC
End time : 13/09/2026 15:11 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.
We apologize for any inconvenience caused and appreciate your understanding.
IDENTIFIED
4 days ago - at 09/13/2026 12:51PM
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Storage offer on the specific DE1 region.
Here are some supplementary details :
Start time : 13/09/2026 12:43 UTC
Impacted Service(s) : Some Ceph volumes are experiencing temporary performance degradation in this region.
Customers Impact : Customers may experience performance degradation and reduced data redundancy.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We thank you for your understanding and patience throughout this incident.
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