Outage in P44

Last Mile - shipments/cases' details disruption

Resolved Minor
March 02, 2023 - Started over 1 year ago - Lasted about 17 hours
Official incident page

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Outage Details

Dear valued Customer, We are experiencing a disruption with Last Mile (customers cannot see shipment and case-related details due to a "500 error" message). Our engineering team is investigating and will continue to provide updates as more information becomes available. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com. Best regards, Szymon Przeklasa Manager, Customer Support
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/03/2023 08:00AM

This incident has been resolved.

MONITORING over 1 year ago - at 03/02/2023 06:08PM

Dear valued Customer,

We are glad to confirm our engineering team has been able to identify and resolve the issue successfully.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.

Regards,

Sebastian Navia,
Customer Support Team Lead - North America
https://project44.com

INVESTIGATING over 1 year ago - at 03/02/2023 04:55PM

Dear valued Customer,

We are continuing to investigate the disruption with Last Mile (customers cannot see shipment and case-related details due to a "500 error" message). Our engineering team is examining and will continue to provide updates as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.

Best regards,

Szymon Przeklasa
Manager, Customer Support

INVESTIGATING over 1 year ago - at 03/02/2023 02:47PM

Dear valued Customer,

We are experiencing a disruption with Last Mile (customers cannot see shipment and case-related details due to a "500 error" message). Our engineering team is investigating and will continue to provide updates as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.

Best regards,

Szymon Przeklasa
Manager, Customer Support

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