Outage in P44

Disruption with TL create shipment endpoint due to issues with Geocoding

Resolved Major
July 14, 2023 - Started over 1 year ago - Lasted about 16 hours
Official incident page

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Outage Details

Dear valued Customer, We are experiencing a disruption with our Truckload create shipment endpoint due to issues with geocoding. Our engineering team is investigating and will continue to provide updates as more information becomes available. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Best Regards, Sanel Talic Program Manager, Elite Support
Components affected
P44 Tracking API P44 Tracking API P44 Tracking API P44 Tracking API
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/15/2023 11:17AM

Dear Valued Customer,

The issue related to Truckload geocoding create shipment endpoint has been resolved. We will keep on monitoring the situation.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Sanel Talic
Program Manager, Elite Support

MONITORING over 1 year ago - at 07/15/2023 01:06AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 07/14/2023 11:11PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 07/14/2023 08:47PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 07/14/2023 08:25PM

We continue working on this issue with our provider and will continue providing periodic updates.

INVESTIGATING over 1 year ago - at 07/14/2023 07:59PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 07/14/2023 07:32PM

Dear valued Customer,

We are experiencing a disruption with our Truckload create shipment endpoint due to issues with geocoding. Our engineering team is investigating and will continue to provide updates as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Sanel Talic
Program Manager, Elite Support

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