Outage in P44

Rail Tracking updates - disruption (NA)

Resolved Minor
August 19, 2023 - Started about 1 year ago - Lasted 3 days
Official incident page

Need to monitor P44 outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including P44, and never miss an outage again.
Start Free Trial

Outage Details

Dear valued Customer, We are experiencing a disruption with Rail tracking updates for North American customers. Currently, the information regarding the tracked shipments may not show the exact state of affairs. Our engineering team is investigating and will continue to provide updates as more information becomes available. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Best regards, Szymon Przeklasa Program Manager, Elite Support
Components affected
P44 Asset Tracking P44 Tracking API P44 Shipment Tracking API P44 Visibility Operations Center (VOC)
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/22/2023 05:33AM

This incident has been resolved.

MONITORING about 1 year ago - at 08/20/2023 07:43PM

Dear Valued Customer,

The issue has been fixed and the shipment updates for Rail will be working as expected. Our team continues to monitor.

As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,

Nikhil Dhamija
Customer Support

INVESTIGATING about 1 year ago - at 08/19/2023 08:59AM

Dear valued Customer,

We are experiencing a disruption with Rail tracking updates for North American customers. Currently, the information regarding the tracked shipments may not show the exact state of affairs. Our engineering team is investigating and will continue to provide updates as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,

Szymon Przeklasa
Program Manager, Elite Support

Latest P44 outages

Service Disruption Notification (Microlise ELD) - 9 days ago
LTL Rating, Dispatch and Tracking issues for NA region - 17 days ago
CMA CGM - Eventhub delay in sending events - 17 days ago
Estes Express (EXLA) Dispatch and Tracking Service Disruption - 27 days ago
CMA CGM - Eventhub delay in sending events - about 1 month ago

The best way to monitor P44 and all your third-party services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3265 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE